All Systems Operational
Mapped API ? Operational
90 days ago
100.0 % uptime
Today
Data Ingress ? Operational
90 days ago
99.98 % uptime
Today
Data Egress ? Operational
90 days ago
100.0 % uptime
Today
Platform ? Operational
90 days ago
100.0 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 10, 2022

No incidents reported today.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022
Resolved - The slow ingestion of data was caused by an unexpected spike in traffic. All systems are now back to normal
Aug 6, 02:48 UTC
Investigating - Updates of data in graph may delay
Aug 5, 18:49 UTC
Aug 5, 2022
Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.

Jul 27, 2022
Resolved - Both the timeout issues and the console related issues are confirmed as fully resolved.
Jul 27, 15:35 UTC
Monitoring - A fix for the issue has been implemented and we are monitoring the results.
Jul 25, 23:48 UTC
Identified - Queries that include a very high quantity of points, such as all points in a site with no filtering, may result in a timeout. Filtered queries, such as all points of a specific type or points for a specific thing, should not be impacted. Viewing things and points in the Console may also be impacted.

Root cause is identified, and work is underway to improve performance to resolve the timeouts.

Jul 25, 21:42 UTC